Security and Hosting

Please see below for some answers to commonly-asked questions on MasterPlan’s security, hosting and working methods

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Some companies may have security questions or requirements which we aim to answer here:

  • Firstly it is important to state that MasterPlan NEVER moves or uploads your InDesign files, image links or fonts.
  • There is NO requirement to put your files anywhere or name files in a particular way.
  • There is nothing added to your InDesign files that can damage them or stop them being used offline or without our software.
  • We have designed MasterPlan to work as unobtrusively as possible and to fit around the workflow of our customers with an ease of set-up and use.
  • We only use the web transfer protocol of FTP-SSL to transfer files to our web server at https://www.circularsoftware.com.
  • Only users that are assigned to your client by your Admin User are allowed to alter the spreads shown or retrieve comments.
  • MasterPlan WORK jobs can also be hidden or shared with only certain logged-in users.
  • We store user information of name, email address and their unique Circular Software ID number. We never share your information; our privacy policy is available online at circularsoftware.com/privacypolicy/
  • The MasterPlan site and database is secured with a 256 bitSSL certificate.
  • With customisation you can choose to host MasterPlan Online client and job web pages on your own web server and we can build a customised MasterPlan desktop app to redirect to your own web server using the file transfer protocol of your choice.
  • With customisation all images can be watermarked.
  • With customisation all MasterPlan Online web pages can be password protected encrypted using an MD5 hash or SHA hash with a salt.

Please contact us with any other security or hosting questions.